Privacy Policy

Effective Date: January 1, 2026

Last Revised: January 1, 2026

mw77.cam ("mw77", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information about you when you access or use our website, mobile applications, and gaming services (collectively, the "Services"). By using mw77 services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy applies to all users of mw77 services, including visitors to our website, registered players, and anyone who interacts with our platform. We encourage you to read this policy carefully and contact us if you have any questions or concerns about how we handle your personal information.

1. Information We Collect

To provide you with our gaming services, process transactions, verify your identity, and comply with legal obligations, we collect various types of information about you. The information we collect falls into the following categories:

1.1 Information You Provide to Us

When you register for an mw77 account, make deposits or withdrawals, contact customer support, or interact with our services, you voluntarily provide us with personal information, including:

• Account Registration Information: Full legal name, date of birth, gender, email address, phone number, residential address, username, and password.
• Identity Verification Information: Government-issued identification documents such as Philippine passport, driver's license, Unified Multi-Purpose ID (UMID), postal ID, or other valid identification; proof of address documents such as utility bills or bank statements; selfie photographs for facial verification; copies of payment cards or e-wallet screenshots.
• Financial Information: Bank account details, GCash or PayMaya account information, cryptocurrency wallet addresses, payment card information, transaction history, deposit and withdrawal records, and source of funds documentation.
• Communication Information: Messages you send to our customer support team, feedback and survey responses, chat transcripts, email correspondence, and any other communications you have with mw77.
• Marketing Preferences: Your consent to receive promotional emails, SMS messages, push notifications, and other marketing communications; your preferences regarding the types of offers and promotions you wish to receive.

1.2 Information We Collect Automatically

When you access or use mw77 services, we automatically collect certain information about your device, browsing behavior, and interactions with our platform:

• Device Information: Device type, operating system and version, browser type and version, screen resolution, device identifiers (such as IMEI, UDID, or Android ID), mobile network information, and device language settings.
• Usage Information: Pages viewed, games played, bet amounts and frequencies, win/loss records, session duration, navigation paths through our website, features used, content accessed, and timestamps of your activities.
• Technical Information: IP address, internet service provider (ISP), referring and exit pages, clickstream data, browser cookies and similar tracking technologies, and error logs.
• Location Information: General geographic location derived from your IP address; precise geolocation data if you grant permission through your device settings (used to verify you are accessing our services from a permitted jurisdiction).
• Gaming Activity: Detailed records of your gaming sessions, including games played, bets placed, outcomes, winnings, bonuses claimed, loyalty points earned, and responsible gaming tool usage (such as deposit limits or self-exclusion periods).

1.3 Information from Third Parties

In certain circumstances, we may receive information about you from third-party sources, including:

• Payment Processors: Transaction data from GCash, PayMaya, banks, cryptocurrency exchanges, and other payment service providers to verify and process your deposits and withdrawals.
• Identity Verification Services: Data from third-party identity verification and fraud prevention services to confirm your identity, age, and address, and to detect fraudulent activity.
• Marketing Partners: Information from affiliate marketers or advertising networks about how you discovered mw77 (with your consent where required by law).
• Public Records: Publicly available information from government databases, credit bureaus, or other public sources to verify your identity and comply with anti-money laundering regulations.

2. How We Use Your Information

mw77 uses the information we collect for various purposes related to providing, maintaining, improving, and protecting our services. Specifically, we use your personal information to:

2.1 Provide and Manage Services

• Create, maintain, and manage your mw77 account;
• Process your deposits, withdrawals, and other financial transactions;
• Allow you to access and play games on our platform;
• Track your gaming activity, bets, winnings, and account balance;
• Process bonus and promotional offers you have claimed;
• Provide customer support and respond to your inquiries;
• Send you service-related communications such as account notifications, transaction confirmations, and important updates about your account or our services.

2.2 Verify Identity and Comply with Legal Obligations

• Verify your identity, age (21+ requirement), and address to comply with legal and regulatory requirements;
• Prevent underage gambling and ensure compliance with age restrictions;
• Conduct anti-money laundering (AML) and know-your-customer (KYC) checks;
• Detect and prevent fraud, money laundering, terrorist financing, and other illegal activities;
• Comply with applicable gaming regulations, tax laws, and reporting obligations;
• Respond to legal requests, court orders, and government inquiries;
• Enforce our Terms and Conditions and protect our legal rights.

2.3 Improve and Personalize Services

• Analyze user behavior and preferences to improve our website, mobile app, and gaming offerings;
• Personalize your gaming experience by recommending games and promotions tailored to your interests;
• Conduct market research, analytics, and statistical analysis to understand user trends;
• Test new features, functionalities, and game offerings;
• Optimize website performance, navigation, and user interface design;
• Develop new products and services to better serve Filipino players.

2.4 Marketing and Communications

• Send you promotional emails, SMS messages, and push notifications about new games, bonuses, tournaments, and special offers (with your consent where required);
• Provide you with personalized marketing content based on your gaming preferences and activity;
• Invite you to participate in surveys, contests, and loyalty programs;
• Notify you about changes to our services, terms, or policies;
• Contact you with important announcements related to mw77 operations.

2.5 Security and Fraud Prevention

• Monitor and analyze activities on our platform to detect suspicious behavior, fraud, and security threats;
• Investigate and prevent collusion, bonus abuse, multi-accounting, and other forms of cheating;
• Protect the integrity of our games and ensure fair play for all users;
• Safeguard our systems and infrastructure from cyberattacks, hacking attempts, and unauthorized access;
• Maintain audit trails and logs for security and compliance purposes.

2.6 Responsible Gaming

• Monitor your gaming behavior for signs of problem gambling;
• Enforce deposit limits, loss limits, and self-exclusion settings you have chosen;
• Provide you with responsible gaming tools and resources;
• Contact you if we believe you may be at risk of developing gambling problems;
• Comply with responsible gaming regulations and best practices.

3. How We Share Your Information

mw77 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with certain third parties in the following circumstances:

3.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including payment processing, identity verification, customer support, data analytics, email delivery, hosting services, fraud prevention, and marketing. These service providers have access to your personal information only to the extent necessary to perform their services and are contractually obligated to protect your data and use it only for the purposes we specify.

3.2 Legal and Regulatory Authorities

We may disclose your information to law enforcement agencies, regulators, government authorities, courts, and other public bodies when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations, court orders, subpoenas, or government requests;
• Report suspicious transactions to financial intelligence units;
• Cooperate with investigations into illegal activity, fraud, or money laundering;
• Protect the rights, property, and safety of mw77, our users, or the public;
• Enforce our Terms and Conditions and other agreements.

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy involving mw77, your personal information may be transferred to the acquiring entity or successor. We will notify you of any such change in ownership and provide you with choices regarding your information where required by law.

3.4 Affiliates and Partners

We may share information with affiliated companies within our corporate group for operational purposes, customer support, and service improvements. We may also share aggregated, anonymized data with business partners for analytics and market research purposes. Such data does not identify you personally.

3.5 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Data Retention

mw77 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.

Specifically:

• Account Information: Retained for the duration of your account plus a minimum of five years after account closure to comply with gaming regulations, tax laws, and anti-money laundering requirements.
• Transaction Records: Retained for at least seven years to comply with financial record-keeping obligations.
• Identity Verification Documents: Retained for at least five years after account closure as required by KYC and AML regulations.
• Gaming Activity Logs: Retained for a minimum of three years for audit, dispute resolution, and regulatory compliance purposes.
• Marketing Communications: Retained until you withdraw consent or request deletion, subject to legal retention requirements.

After the applicable retention period expires, we will securely delete or anonymize your personal information in accordance with our data retention policies and applicable laws.

5. Data Security

mw77 takes the security of your personal information seriously and implements industry-standard technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption: All sensitive data, including login credentials, payment information, and personal details, are encrypted using SSL/TLS protocols during transmission and AES-256 encryption at rest.
• Secure Payment Processing: Payment transactions are processed through PCI-DSS compliant payment gateways, and we do not store full payment card details on our servers.
• Access Controls: Access to personal information is restricted to authorized personnel only on a need-to-know basis, with multi-factor authentication and role-based access controls.
• Network Security: Firewalls, intrusion detection systems, and regular security audits protect our systems from cyberattacks and unauthorized access.
• Data Backup: Regular data backups ensure business continuity and data recovery in case of system failures or disasters.
• Employee Training: Our staff undergo regular training on data protection, privacy, and security best practices.
• Third-Party Audits: Independent security audits and penetration testing are conducted periodically to identify and address vulnerabilities.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

6. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. mw77 respects your privacy rights and provides you with the following options:

6.1 Access Your Information

You have the right to request access to the personal information we hold about you. You can view and update most of your account information by logging into your mw77 account. For additional information or a complete copy of your data, contact our support team.

6.2 Correct Your Information

If any of your personal information is inaccurate or incomplete, you have the right to request corrections. You can update your details directly through your account settings or by contacting customer support.

6.3 Delete Your Information

You may request deletion of your personal information, subject to legal and regulatory retention obligations. Account closure and data deletion requests can be submitted through customer support. Note that we may retain certain information as required by law for compliance, dispute resolution, and fraud prevention purposes.

6.4 Restrict or Object to Processing

You may request that we restrict or stop processing your personal information in certain circumstances, such as when you contest the accuracy of the data or object to processing for direct marketing purposes.

6.5 Data Portability

Where technically feasible and legally required, you have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another service provider.

6.6 Withdraw Consent

If we process your personal information based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing conducted prior to your withdrawal of consent.

6.7 Opt-Out of Marketing

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email we send you. You can also manage your communication preferences in your account settings or by contacting customer support. Please note that even if you opt out of marketing communications, we will still send you essential service-related messages, such as account notifications and transaction confirmations.

To exercise any of these rights, please contact us at [email protected] (plain text, not clickable). We will respond to your request within a reasonable timeframe as required by applicable law.

7. Cookies and Tracking Technologies

mw77 uses cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content and advertising.

7.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your preferences, login status, and browsing history.

7.2 Types of Cookies We Use

Cookie Type	Purpose
Essential Cookies	Required for the website to function properly, including login authentication, session management, and security features. These cookies cannot be disabled.
Performance Cookies	Collect information about how you use our website, such as which pages you visit most often and error messages you receive. This helps us improve website performance.
Functionality Cookies	Remember your preferences and settings, such as language, currency, and game preferences, to provide a personalized experience.
Advertising Cookies	Track your browsing activity to deliver relevant advertisements and measure the effectiveness of marketing campaigns.

7.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can configure your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is set. However, disabling essential cookies may affect your ability to use certain features of mw77 services. For more information on managing cookies, visit your browser's help section.

8. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or services that are not operated or controlled by mw77. This Privacy Policy applies only to information collected by mw77. We are not responsible for the privacy practices of third-party websites or services, and we encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

mw77 services are intended exclusively for individuals who are at least 21 years of age. We do not knowingly collect personal information from anyone under the age of 21. If you are under 21, you are not permitted to use our services or provide any information to us. If we discover that we have inadvertently collected information from a person under 21, we will delete that information immediately. Parents or guardians who believe their child has provided personal information to mw77 should contact us immediately.

10. International Data Transfers

mw77 operates primarily to serve Filipino players, and your personal information is processed and stored within the Philippines and other jurisdictions where our service providers operate. If your information is transferred to countries outside the Philippines, we ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws. Such safeguards may include standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.

11. Changes to This Privacy Policy

mw77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes to this policy, we will notify you by posting the updated policy on our website with a revised "Last Revised" date and, where required by law, by sending you an email notification or displaying a prominent notice on our platform.

Your continued use of mw77 services after the updated Privacy Policy becomes effective constitutes your acceptance of the changes. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer or customer support team:

Email: [email protected] (plain text, not clickable)
Live Chat: Available 24/7 on our website and mobile app
Customer Support: Our team is fluent in English and Tagalog and available around the clock

We are committed to addressing your privacy concerns promptly and will respond to all inquiries within a reasonable timeframe as required by applicable law.

Thank you for trusting mw77 with your personal information. We are committed to maintaining the highest standards of privacy and data protection for all Filipino players.